Terms and Condition
Last Updated February 1, 2024
Thank you for your purchase at Noir Voyage (“Noir Voyage”, “we”, “us”, or “our”). By using and shopping on our Site, you agree to accept the terms and conditions described below.
PURCHASES AND PAYMENT We accept the following forms of payment:
- American Express
- Diners Club
- Amazon Pay
- Apple Pay
- Google Pay
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. Sales tax will be added to the purchase price as we deem required.
You are responsible for paying the additional costs incurred for international orders such as duties, taxes, and customs clearance fees.
PROCESSING TIME Please allow 1-3 days for orders to be processed and shipped. Orders are typically processed and shipped the next day.
SHIPPING TIME Please allow 3-15 business days for domestic orders and 2-12 weeks for international orders to arrive via USPS.
SHIPPING METHOD All orders are shipped via USPS First Class Mail. Once your order has shipped, we will send you an email with your tracking number. All domestic orders will receive a tracking number. International orders from the participating 46 countries will receive tracking through E-DELCON delivery confirmation.
Please be sure that your shipping address is correct when placing your order. While we do our best to make sure your package reaches you safely, we cannot be held accountable for packages during shipment.
PRODUCTS We make every effort to display as accurately as possible the colors, features, specifications, and details of the items available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the items will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the items.
RETURN POLICY All sales are final. We do not accept refunds, exchanges, or cancellations. If you receive the incorrect order or your order arrives damaged, please email us at firstname.lastname@example.org.
GUIDELINES FOR REVIEWS We may provide you with areas on the Site or through an email invitation provided by Customer Reviews on behalf of Noir Voyage to leave reviews or ratings. When submitting a review, you must comply with the following criteria: (1) you should have firsthand experience with the item being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.
We may accept, reject, or remove reviews at our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
CONTACT US If you have questions or comments about these terms and conditions, you may contact us at:
PO Box 1411
New Rochelle, NY 10802
Phone: (646) 893-0665